Cooper Safety Supply Privacy Policy

Last Updated: 09/13/05; We understand and share your concern about privacy. We want to assure you that Cooper Safety Supply respects your privacy and treats your personal information with the highest standards of safety, security and confidentiality. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. If you have questions regarding this Policy, you may direct them to privacy@coopersafety.com

What type of information does Cooper Safety collect?

Our goal is to provide you with a safe and productive shopping experience. When we collect information about you it is in an effort to make our products and services more efficient and customized to you. You are free to browse the Cooper Safety site without revealing any personal information about yourself. However, once you give us your personal information, you are not anonymous to us.

Automatic Information

We automatically track certain information based upon your behavior on our site. We use this information to analyze our users' behavior, interests, and demographics to better understand and serve our shoppers. This information may include the URL that you just came from, which URL you next go to, what browser you are using, and your IP address.

What about Cookies?

"Cookies" are small pieces of information that a web site will store on your computer’s hard drive. Cooper Safety will use cookies to identify you during your session, make our services easier to use and to store items in your shopping cart between visits. Cookies are never used to store sensitive customer information such as names, addresses, credit card numbers or passwords. Acceptance of cookies is not a requirement to browse our site, however our shopping cart does require the acceptance of cookies to work properly. Most browsers automatically accept cookies, but you can configure your browser to prevent that.

Personally Identifiable Information

This is information that you provide to us that is specific to you. We collect information such as your name, phone number, billing information, shipping information and other personal information as indicated on the forms throughout our site. You provide such information when you make a purchase, fill out a survey or form, etc. Where possible, we indicate which fields are required and which fields are optional. You can always choose not to provide information, but you may not be able to use a particular service or feature.

Does Cooper Safety share the information it receives?

The following describes some of the ways that your personally identifiable information may be disclosed:

Fullfillment

During the purchase process, we will share your information with certain intermediaries (e.g. UPS, USPS, FedEx, Authorize.Net, Product Manufacturers) strictly to process and ship your order.

Security

The Cooper Safety Supply Security Pledge protects you while you shop at Cooper Safety so that you never have to worry about credit card safety. We guarantee that every transaction you make with us will be safe and secure. This means you pay nothing if unauthorized charges are made to your credit card as a result of shopping with Cooper Safety. Our servers use Secure Sockets Layer (SSL), an encryption technology that works with Netscape, Microsoft Internet Explorer, and AOL's browser, so that only we can read a buyer's personal information. We reveal only the last five digits of your credit card numbers when confirming an order. However, we will transmit the entire credit card number to the appropriate credit card company during order processing.

Privacy Policy Changes

Cooper Safety reserves the right to change, modify, add or remove portions of this Policy at any time. Any changes will be posted in this document and will become effective immediately upon being posted unless we tell you otherwise.

Safe Shopping Guarantee

Our security measures are designed to prevent anyone from stealing and using your credit card number. In addition, consumer protection laws protect you against the unauthorized use of your credit card. Under the Fair Credit Billing Act, if your credit card is used without your authorization, your liability for those fraudulent charges cannot exceed $50. So, if someone steals your credit card or your credit card number, your liability is limited to $50 no matter how much the thief charges to your account. If your credit card provider does hold you liable for any part of this $50, we will cover the entire liability for you, up to the full $50.

We will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at our website while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.